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Whitefoot Clinic Emergency Call Out Protocol
Details availabliity and utilization of Dr. Mike Figurski's response to emergencies at Ski Patrol.
PROGRAM OBJECTIVE
To improve patient care, and provide patients with details of all treatment options available at Big White during the ski season.
AVAILABILITY
Dr. Figurski will be available by cell phone (number above phone at Ski Patrol) for call ins to the Ski Patrol Hut. This service will be available from 10AM to 6PM daily until the end of the season. From 12-6PM Dr. Figurski is in Clinic and may be delayed in response to Ski Patrol. This service is free to anyone with valid Canadian Health Insurance (others will be charged $200 plus medications).
NOTE TO SKI PATROL; PLEASE DO NOT SEND PATIENTS WITH ACUTE CONDITIONS TO BE SEEN AT THE WHITEFOOT CLINIC WITHOUT CONFIRMING SPACE ON A CASE BY CASE BASIS WITH DR. FIGURSKI OR HIS RECEPTIONIST (765-0544). THE CLINIC IS NOT AN EMERGENCY DEPARTMENT AND DO NOT HAVE THE FACILITIES TO TREAT EMERGENCIES*. PATIENTS WITHOUT AN APPOINTMENT REQUIRING ACUTE CARE CANNOT BE ACCOMODATED IF CLINIC IS BUSY, AND THEY WILL BE SHOWN A COPY OF THIS LETTER TO EXPLAIN OUR POSITION.
(* IT WILL ALSO BE FAR MORE CONVENIENT FOR PATIENT ALREADY TAKEN TO SKI PATROL (I.E. FOR DOCUMENTATION) TO BE SEEN THERE RATHER THAN TRYING TO FIND THEIR WAY TO OUR CLINIC. )
UTILIZATION; IN ORDER TO JUSTIFY THIS AVAILABILITY, STATS HAVE BEEN COMPILED FROM THE START OF THE THE 2007-2008 SEASON. IT IS EXPECTED THAT ALL TRIPS TO TOWN VIA AMBULANCE BE DISCUSSED WITH DR. FIGURSKI, AS MANY TRIPS CAN BE AVOIDED (SAVING PATIENT FROM BOTH COST AND RISK OF UNNECESSARY TRANSPORT), AND PATIENTS CAN BE PROPERLY PREPARED (PAIN CONTROL AND STABILIZATION) FOR TRANSPORT.
CALL OUTS TO SKI PATROLE (MONTHLY BREAKDOWN)
Nov. 2007 = 0
Dec. 2007 = 1
Jan. 2008 = 1
Feb. 2008 =2
March (to date) =1 (Mar. 10th; 3 patient seen)
Medical Options at Big White For a pdf version of treatment options click here.
Local (on Mountain)
Whitefoot Clinic operates a general practice medical clinic at the Whitefoot Lodge from 12-6PM daily. Dr. Figurski is also available for house calls and after hours emergencies at 765-0544, or through Ski Patrol. Dr. Figurski has 21 years of experience in Sports Medicine, and has been the only physician practicing regularly at Big White for 12 years. He also has extensive experience in Emergency Medicine, Anesthesia, and is has qualified for practice in Canada and the United States. He is Certified in Sports Medicine and is a member of the Canadian Association of Sports Medicine. Clinic services include on-site prescriptions, braces, and physical therapy. Clinic visits (including after hours) are free with a valid Canadian Health Card (medications not included), and $90 for others. House calls and emergency call outs are $200.
“Ski Doc” Program is a volunteer program of area physicians who are available on weekends and school holidays. They are available for consult at the Ski Patrol Hut (Mountain Medical Society Building) and most have considerable experience in Emergency and Acute care medicine.
Kelowna
There are a number of Private Medical Clinics available in Kelowna. Some are available for walk-in and weekend appointments. Kelowna in one hour away by car.
Kelowna General Hospital (KGH) is a full service Tertiary Care hospital approximately 80 minutes away by car. True Medical Emergencies will be seen immediately, but less urgent cases can expect to wait for up to several hours.
Transport and Travel Options From Big White
• BC Ambulance Service operates a service from Big White to Kelowna Hospital 24/7 from Big White during the ski season. Service is approximately $84 for Canadians with valid Health Care, and $530 for non-Canadians and work-related injuries. Unless seen by a physician on the Mountain, the ambulance is only able to transport to KGH.
• Ambulance Service can be arranged to US hospitals and for border transfer directly from Big White if the patient has been seen by a BC physician (i.e. Dr. Figurski or a “Ski Doc”).
• For non-urgent transportation seen by the Whitefoot Clinic, Dr. Figurski can
provide transportation to anywhere in BC (except KGH) with physician in attendance. Transportation is provided free of charge by the clinic and costs for physician attendance is $200/h during transport only (i.e. cost to the US border at Abbotsford/Sumas approx. $1000). Dr. Figurski has logged over for over one million miles of patient transport as a flight physician (including
critically ill).
• Kelowna Cabs (6-2789 Highway 97 N. Kelowna, BC V1X 4J8 (250) 762-4444) can provide transportation to KGH or other destinations.
To improve patient care, and provide patients with details of all treatment options available at Big White during the ski season.
AVAILABILITY
Dr. Figurski will be available by cell phone (number above phone at Ski Patrol) for call ins to the Ski Patrol Hut. This service will be available from 10AM to 6PM daily until the end of the season. From 12-6PM Dr. Figurski is in Clinic and may be delayed in response to Ski Patrol. This service is free to anyone with valid Canadian Health Insurance (others will be charged $200 plus medications).
NOTE TO SKI PATROL; PLEASE DO NOT SEND PATIENTS WITH ACUTE CONDITIONS TO BE SEEN AT THE WHITEFOOT CLINIC WITHOUT CONFIRMING SPACE ON A CASE BY CASE BASIS WITH DR. FIGURSKI OR HIS RECEPTIONIST (765-0544). THE CLINIC IS NOT AN EMERGENCY DEPARTMENT AND DO NOT HAVE THE FACILITIES TO TREAT EMERGENCIES*. PATIENTS WITHOUT AN APPOINTMENT REQUIRING ACUTE CARE CANNOT BE ACCOMODATED IF CLINIC IS BUSY, AND THEY WILL BE SHOWN A COPY OF THIS LETTER TO EXPLAIN OUR POSITION.
(* IT WILL ALSO BE FAR MORE CONVENIENT FOR PATIENT ALREADY TAKEN TO SKI PATROL (I.E. FOR DOCUMENTATION) TO BE SEEN THERE RATHER THAN TRYING TO FIND THEIR WAY TO OUR CLINIC. )
UTILIZATION; IN ORDER TO JUSTIFY THIS AVAILABILITY, STATS HAVE BEEN COMPILED FROM THE START OF THE THE 2007-2008 SEASON. IT IS EXPECTED THAT ALL TRIPS TO TOWN VIA AMBULANCE BE DISCUSSED WITH DR. FIGURSKI, AS MANY TRIPS CAN BE AVOIDED (SAVING PATIENT FROM BOTH COST AND RISK OF UNNECESSARY TRANSPORT), AND PATIENTS CAN BE PROPERLY PREPARED (PAIN CONTROL AND STABILIZATION) FOR TRANSPORT.
CALL OUTS TO SKI PATROLE (MONTHLY BREAKDOWN)
Nov. 2007 = 0
Dec. 2007 = 1
Jan. 2008 = 1
Feb. 2008 =2
March (to date) =1 (Mar. 10th; 3 patient seen)
Medical Options at Big White For a pdf version of treatment options click here.
Local (on Mountain)
Whitefoot Clinic operates a general practice medical clinic at the Whitefoot Lodge from 12-6PM daily. Dr. Figurski is also available for house calls and after hours emergencies at 765-0544, or through Ski Patrol. Dr. Figurski has 21 years of experience in Sports Medicine, and has been the only physician practicing regularly at Big White for 12 years. He also has extensive experience in Emergency Medicine, Anesthesia, and is has qualified for practice in Canada and the United States. He is Certified in Sports Medicine and is a member of the Canadian Association of Sports Medicine. Clinic services include on-site prescriptions, braces, and physical therapy. Clinic visits (including after hours) are free with a valid Canadian Health Card (medications not included), and $90 for others. House calls and emergency call outs are $200.
“Ski Doc” Program is a volunteer program of area physicians who are available on weekends and school holidays. They are available for consult at the Ski Patrol Hut (Mountain Medical Society Building) and most have considerable experience in Emergency and Acute care medicine.
Kelowna
There are a number of Private Medical Clinics available in Kelowna. Some are available for walk-in and weekend appointments. Kelowna in one hour away by car.
Kelowna General Hospital (KGH) is a full service Tertiary Care hospital approximately 80 minutes away by car. True Medical Emergencies will be seen immediately, but less urgent cases can expect to wait for up to several hours.
Transport and Travel Options From Big White
• BC Ambulance Service operates a service from Big White to Kelowna Hospital 24/7 from Big White during the ski season. Service is approximately $84 for Canadians with valid Health Care, and $530 for non-Canadians and work-related injuries. Unless seen by a physician on the Mountain, the ambulance is only able to transport to KGH.
• Ambulance Service can be arranged to US hospitals and for border transfer directly from Big White if the patient has been seen by a BC physician (i.e. Dr. Figurski or a “Ski Doc”).
• For non-urgent transportation seen by the Whitefoot Clinic, Dr. Figurski can
provide transportation to anywhere in BC (except KGH) with physician in attendance. Transportation is provided free of charge by the clinic and costs for physician attendance is $200/h during transport only (i.e. cost to the US border at Abbotsford/Sumas approx. $1000). Dr. Figurski has logged over for over one million miles of patient transport as a flight physician (including
critically ill).
• Kelowna Cabs (6-2789 Highway 97 N. Kelowna, BC V1X 4J8 (250) 762-4444) can provide transportation to KGH or other destinations.
